
Privacy Policy (CCPA-Compliant)
Effective Date: 05/25/26
Last Updated: 05/25/26
This Privacy Policy explains how LocalServicesforyou.com ("we," "us," "our," or the "Site") collects, uses, discloses, and protects your personal information. This policy complies with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.
If you are a California resident, you have specific rights regarding your personal information, which are explained below.
1. Information We Collect
We may collect the following categories of personal information:
| Category | Examples |
|---|---|
| Identifiers | Name, email address, phone number, mailing address |
| Customer records | Project descriptions, service preferences, appointment details |
| Commercial information | Services requested, quotes received, Pros contacted |
| Internet activity | IP address, browser type, pages visited, referral source |
| Geolocation data | Approximate location based on IP address (city/zip code) |
| Inferences | Preferences, behavior patterns for better matchmaking |
We do not collect sensitive personal information such as Social Security numbers, driver's license numbers, or precise geolocation (GPS) without your explicit consent.
2. How We Collect Information
We collect information when you:
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Fill out a "Share" request form for a service.
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Sign up for a "Learn & Earn" financial education opportunity.
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Contact us by phone, email, or mail.
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Browse or interact with our Site (via cookies and analytics).
3. How We Use Your Information
We use your personal information to:
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Match you with relevant local Pros.
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Allow our operations staff to book appointments on your behalf.
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Refer you to financial education and "Learn & Earn" programs.
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Improve our website and referral services.
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Respond to your inquiries and customer service requests.
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Comply with legal obligations.
4. How We Share Your Information
We share your information only as necessary to provide our services:
| Recipient | Purpose |
|---|---|
| Local Pros (service providers) | To fulfill your requested service (e.g., cleaning, handyman, massage) |
| Financial education partners | To enroll you in "Learn & Earn" programs (with your consent) |
| Service providers (e.g., email, analytics) | To operate our website and communicate with you |
| Legal authorities | When required by law or to protect our rights |
We do not sell your personal information to third parties for monetary value. However, sharing with Pros to fulfill your request is considered a "business purpose" under CCPA, not a sale.
5. California Consumer Privacy Act (CCPA) Rights
If you are a California resident, you have the following rights:
Right to Know – You may request that we disclose:
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The categories of personal information we have collected about you.
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The categories of sources from which we collected it.
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The business purpose for collecting or sharing it.
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The categories of third parties with whom we shared it.
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The specific pieces of personal information we hold about you.
Right to Delete – You may request that we delete any personal information we have collected from you, subject to certain exceptions (e.g., completing a transaction, legal compliance).
Right to Opt Out – You have the right to opt out of the "sale" of your personal information. We do not sell your data, but if this changes, we will update this policy and provide an opt-out link.
Right to Non-Discrimination – We will not discriminate against you for exercising any of your CCPA rights (e.g., charging different prices or denying services).
6. How to Exercise Your CCPA Rights
To submit a request, please contact us:
Email: [email protected]
Toll-Free Phone: (650) 648-6503
Mail: 155 Bovet Road, Suite 700, San Mateo, CA 94402
We will verify your identity before responding. You may also authorize an agent to make a request on your behalf with written permission.
We will respond to verifiable requests within 45 days as required by California law.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
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Remember your preferences.
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Analyze site traffic (e.g., Google Analytics).
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Improve user experience.
You can disable cookies through your browser settings, but some Site features may not function properly.
8. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
9. Children's Privacy
Our Site is not intended for children under 18. We do not knowingly collect personal information from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be posted with a new "Last Updated" date. Your continued use of the Site constitutes acceptance.
11. Contact Us
Email: [email protected]
Mail: 155 Bovet Road, Suite 700, San Mateo, CA 94402
Phone: (650) 648-6503
